Help & FAQ

Find answers to common questions about GraceLog. Browse by category or search for specific topics.

Yes. GraceLog maintains an up-to-date regulatory database covering all 50 states and automatically applies the correct requirements for death certificates, permits, and filings based on your location.
Yes. Each arrangement includes a secure family portal where relatives can view timelines, share memories, upload photos, and communicate with your team — all without needing to install an app.
Families or directors provide key details about the deceased — milestones, personality, interests, and family connections. The AI crafts a draft obituary that captures their story with warmth and dignity, ready for review and editing.
Yes. The Home and Group plans support multiple locations with centralized management, shared staff scheduling, and unified reporting across all your facilities.
Yes. You can upgrade at any time and your data transfers seamlessly to the new plan.

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